Cavvyo SMS Notifications
Last updated · October 6, 2026
This public page describes Cavvyo's text-messaging program and the consent shown to users before optional SMS notifications are enabled.
1. Program name and sender
The program name is Cavvyo SMS Notifications. Messages identify Cavvyo as the sender and are delivered to the verified mobile number associated with a Cavvyo account.
2. How users opt in
SMS notification consent is collected inside Cavvyo under Profile & Security → Notifications. The SMS consent control is separate from account registration, marketplace terms, purchases, bids, seller access, provider access, and service bookings. It is optional and is not pre-checked. A user selects the SMS notification categories they want, checks the separate SMS consent box, and saves those preferences. Cavvyo records the current consent version, acceptance time, selected SMS categories, and source of the consent action.
3. Consent disclosure shown in Cavvyo
By checking the SMS consent box and enabling one or more SMS categories, you agree to receive recurring automated text messages from Cavvyo at your verified mobile number, including the marketplace, messaging, auction, seller, and Equine Services notifications you select. Up to 20 messages per day. Msg & data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase, bidding, selling, booking services, or using Cavvyo. No mobile information will be sold or shared with third parties for promotional or marketing purposes. See the Cavvyo Privacy Policy and Terms.
4. Types of messages
Depending on the categories a user selects, Cavvyo SMS may include auction and outbid alerts, marketplace messages, saved-search or Find My Horse matches, new auctions from followed sellers, seller activity, Equine Services booking confirmations, appointment changes and reminders, payment-related service updates, and similar account activity. Cavvyo may also send a one-time verification code when a user asks to verify a phone number.
5. Message frequency and charges
Cavvyo sends no more than 20 Cavvyo-originated SMS messages to the same mobile number in a 24-hour period. Actual frequency depends on the notification categories selected and account activity. Message and data rates may apply according to the user's mobile plan. Cavvyo does not charge a separate fee for receiving SMS notifications.
6. Opt out
Reply STOP to a Cavvyo SMS to opt out. Sent.dm processes recognized opt-out keywords and suppresses further outbound messaging to that contact. Users can also turn off all optional SMS categories in Cavvyo Profile & Security. After an in-product opt-out, Cavvyo preserves the prior consent record for compliance purposes while marking the SMS consent inactive.
7. Help
Reply HELP for messaging help. You can also visit Cavvyo Support, email support@cavvyo.com, or call the Cavvyo support number published on the site during posted support hours.
8. Keyword responses
START / opt-in: “Cavvyo: You're subscribed to Cavvyo SMS Notifications. Up to 20 msgs/day based on account activity and selections. Msg & data rates may apply. Reply HELP for help or STOP to opt out.”
STOP / opt-out: “Cavvyo: You have been unsubscribed from Cavvyo SMS messages and will receive no further text messages. Reply START to subscribe again.”
HELP: “Cavvyo: For help, visit cavvyo.com/support or email support@cavvyo.com. Msg & data rates may apply. Reply STOP to opt out.”
9. Privacy
Cavvyo does not sell mobile phone numbers or SMS consent information and does not share mobile information with third parties for those third parties' promotional or marketing purposes. Cavvyo may provide mobile information to service providers such as Sent.dm only as needed to deliver, secure, support, or comply with the messaging service. See the Cavvyo Privacy Policy for additional information.
10. Terms and consent
SMS consent is voluntary and is not a condition of purchase, bidding, selling, booking an Equine Service, or otherwise using Cavvyo. The Cavvyo Terms also apply. Users may continue to receive required account notices through email or in-app channels when optional SMS is disabled.
11. Contact
Questions about Cavvyo SMS Notifications may be sent to support@cavvyo.com.